Privacy Policy

Last updated: October 31, 2025

Welcome to Mora Bali. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.morabali.com, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal information such as your name, email address, phone number, and booking details when you make a reservation or inquiry.
Payment information when you complete a booking (processed securely by our payment partners).
Device and usage information such as IP address, browser type, and pages visited, used for analytics and improving our services.

2. How We Use Your Information

We use your information to:

Process bookings, payments, and confirmations
Communicate with you about your reservations or inquiries
Improve our website and services
Send occasional updates, promotions, or travel tips (only if you’ve opted in)

3. Data Protection and Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All transactions are processed through secure and encrypted connections.

4. Sharing Your Information

We do not sell or rent your personal data. We may share limited information only when necessary:

With service providers such as payment processors or booking platforms (e.g., Klook, Viator, GetYourGuide) to fulfill your booking.
When required by law or government authorities.

All third parties are obligated to handle your data securely and only for the intended purpose.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic. You can control or delete cookies in your browser settings, but some features of the site may not function properly without them.

6. Your Rights

You have the right to:

Access and request a copy of the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications

To exercise your rights, please contact us at booking@morabali.com.

7. Links to Other Websites

Our website may contain links to other sites (e.g., partner booking platforms). We are not responsible for their privacy practices. Please review their privacy policies when visiting external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Mora Bali
Jl Persada No 6 Jimbaran, Bali – Indonesia
📧 Email: booking@morabali.com
🌐 Website: www.morabali.com