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Terms & Conditions

Last updated: October 31, 2025

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Welcome to Mora Bali. These Terms and Conditions (“Terms”) govern your use of our website www.morabali.com and the services provided by Mora Bali, located in Jimbaran, Bali, Indonesia.
By accessing or using our website, you agree to comply with and be bound by these Terms.

1. About Mora Bali

Mora Bali provides tour and transport services, including airport transfers, full-day and half-day trips, and vehicle rentals with or without drivers.
All bookings made through our website or partner platforms (such as Klook, Viator, and GetYourGuide) are subject to these Terms.

2. Use of the Website

By using our website, you agree to:

  • Provide accurate and complete information during booking or inquiry.

  • Use the site only for lawful purposes.

  • Not attempt to interfere with or disrupt the website’s operation or security.

We reserve the right to suspend or terminate access if misuse is detected.

3. Booking and Payment

  • All bookings are confirmed only after full or partial payment is received.

  • Prices are listed in Indonesian Rupiah (IDR) or U.S. Dollars (USD), inclusive of applicable taxes unless stated otherwise.

  • Payment may be processed via secure third-party gateways.

  • Cancellations and refunds follow our Refund Policy (see separate page).

4. Customer Responsibilities

Customers are responsible for:

  • Providing correct pickup details and contact information.

  • Arriving at the designated pickup point on time.

  • Ensuring compliance with local regulations during tours and transfers.

Mora Bali is not responsible for delays caused by traffic, weather, or third parties.

5. Liability Disclaimer

While we take every measure to ensure a safe and enjoyable experience, Mora Bali is not liable for:

  • Loss, injury, or damage to personal belongings.

  • Delays, cancellations, or accidents beyond our control.

  • Any indirect or consequential damages arising from the use of our services.

Travel insurance is recommended for all customers.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Mora Bali and protected under copyright law.
You may not reproduce or redistribute any content without written permission.

7. Links to Other Websites

Our website may contain links to external booking partners or informational resources.
We are not responsible for the content or privacy practices of these external sites.

8. Modifications to These Terms

We may update or modify these Terms at any time without prior notice.
The updated version will be posted on this page with a revised “Last Updated” date.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any disputes arising shall be resolved under Indonesian jurisdiction.

10. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

Mora Bali
📍 Jl. Persada No 6, Jimbaran, Bali – Indonesia
📧 Email: booking@morabali.com
🌐 Website: www.morabali.com

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